Important Notes

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In order to request a new appointment, please fill out the contact form on this page. We will contact you via telephone to finalize your initial consultation appointment. We’re here Monday to Friday to book appointments for you. Please note, all calls will be monitored and recorded for training and quality assurance purposes. 

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Please take the time to review our website in its entirety as we’re unable to answer ANY clinical questions during any telephone contact due to privacy reasons and patient confidentiality issues. 

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The amount paid for sessions is nonrefundable as the time is reserved for you and is considered the same as a late cancellation or no-show in accordance with our practice cancellation policy. All sessions must be prepaid and are non-refundable. Likewise, the paid amount for canceled sessions cannot be applied to any future sessions in accordance with our office policy as stated above. We ask that you please notify us immediately if you are feeling sick or have a contagious illness in advance of your appointment so we may arrange for a telephone session at your scheduled appointment time. Please note, the telephone sessions must be arranged prior to the appointment time and cannot be expected in lieu of in-person sessions without prior arrangements by our office.

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Please remember to have your ID Card and Credit Card available at the time of your visit. All financial transactions and payments must be completed the prior week and before the start of ALL professional appointments whether in-person or by telephone. Please be advised, a copy of your ID card and credit card, shall be retained on file for identity verification and to secure advanced weekly payments for professional services.

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Cancellation/Refund Policy: Please note, there are absolutely NO refunds for ANY of your prepaid sessions in case of “no-shows” by you as the professional times and days are reserved for you and will be considered “broken” appointments. Therefore, we ask that you do NOT make appointments unless you fully intend to keep all your future weekly appointments as we do NOT issue refunds on ANY prepaid appointments.  Please note, our practice is fully committed based on previously scheduled times for our clients at least 2 weeks in advance.

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Due to confidentiality reasons and in STRICT accordance with the HIPAA Federal Law, we are prohibited to communicate via email or text unless confirming professional appointments. There are no exceptions to these rules.

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An Important Notice about Insurance: In order to provide our visitors with quality care, and individualized attention, we have opted out-of-network with third-party payers and all insurance companies. Our visitors wish to avoid disclosure of their mental health records to third-party payers. In order to ensure the utmost confidentiality and securing of mental health records, our clients choose self-pay instead of relying on restrictive health insurance benefits. In doing so, visitors can avoid constraints and limitations in treatment imposed by insurance companies and disclosure of their mental health records to third-party payers.

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There is ONLY one person allowed in our offices at your scheduled time. Please do NOT arrive early for ANY of your appointments to AVOID encountering other visitors.​

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Emergency: In case of an emergency, please dial 911 or go to the nearest Emergency Room. If you are having thoughts of suicide, self-harm, or harm to others, please contact the Suicide Prevention Hotline at 1-800-273-8255 or dial 911. Please note, we do not provide emergency care services on-site and are unable to accept walk-ins at our counseling office.

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We are unable to accept walk-ins. All visitors must have prepaid appointments scheduled in advance prior to meeting with Tao Healing Center. While our offices are located in Beverly Hills and Irvine, we provide professional services to patients in Bel Air, Los Angeles, Century City, Westwood, Brentwood, West Los Angeles, Santa Monica, West Hollywood, Hollywood, Manhattan Beach, Redondo Beach, Pasadena, Newport Beach, Huntington Beach, Laguna Beach, Corona Del Mar, Dana Point, Mission Viejo, Aliso Viejo, and the surrounding areas.

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Important Office Policies and Note About Flu, Cold and Contagious Illness: Please kindly do not come to appointments if you are sick with a cold, flu, or other illness. Instead, please notify us in advance of your appointment to arrange for telephone sessions or provide us with 72 hours’ notice in advance of your appointment for full cancellations. We will honor this policy to provide you with the continuity of care necessary for successful treatment.

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Our goal is to ensure that illnesses are not spread to clients, staff, families, and children at home. In the event that either you or your healer is sick with a cold, flu, or contagious illness, or might be contagious, the appointment will *not* be canceled but you and your doctor will arrange to meet via telephone at your scheduled appointment time or another time per availability in the week if needed. If you arrive at an appointment with a cold, flu, or contagious illness, your appointment will be rescheduled to a new time per our availability but you will be charged for the session as that time was intently reserved for you.

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The following is a copy of the email confirmation sent to all visitors prior to the initial consultation meeting at Tao Healing Center. Please review the following in its entirety and in advance of your initial meeting to ensure full compliance with our practice rules.

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Please take a note of our practice policies, appointment protocols, and office procedures, as there are absolutely NO exceptions to these rules due to very limited availability for appointments. This precludes us from rescheduling ANY prior reservations made weeks in advance by our visitors and ongoing professional commitments of our healers.

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We ask that you please respect our prior commitments to all of our patients and fully review these policies to ensure proper continuity of your care and our prior commitments to all of our patients. It is prudent to avoid broken appointments as well as no-shows, which will result in forfeiture of the entirety of the reserved appointment. We do not offer refunds or rescheduling due to cancellations by our visitors since the professional time was reserved for you in some cases weeks in advance based on limited availability of your healer’s professional time and clinical obligations to all of our visitors.

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TELEPHONE APPOINTMENT PROTOCOL/PROCEDURES: All visitors will receive an appointment reminder from our office, either by text message or by telephone. Please note, all telephone appointments will be strictly initiated by your healer through a HIPAA-secure line and within a timeframe arranged with you solely based on the availability of your healer. We ask all clients to ensure privacy and confidentiality during all telephone appointments and to make sure that you’re in an area where the calls will not be interrupted or disconnected.

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Please mark your calendar with all weekly appointments as noted above to avoid broken appointments as there will be no further reminders nor the ability to reschedule any of the previously reserved appointments due to our current limited schedules and our healer’s availabilities.

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Please fully review our practice policies, office protocols, and office procedures here and as stated on our website, https://www.thetaohealingcenter.com/.

Please note, to ensure continuity of care for all visitors and to protect the integrity of our professional practice, there are absolutely NO exceptions to ANY of our practice procedures, office policies, and scheduling protocols, whatsoever.

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Warning: California is a 2-party consent state, and therefore NO recording of any in-person or telephone appointments are allowed without a formal written consent by all parties. Similarly, all privacy and confidentiality rules apply to all in-person appointments and telephone appointments.

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HEALTH CONFIDENTIALITY AND PRIVACY MANDATES: We ask all clients to observe safety when visiting any of our facilities.We are NOT able to accommodate unauthorized or unscheduled visitors in our building during in-person meetings or joint meetings during telephone conversations in order to observe confidentiality and HIPAA privacy for all patients.

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OFFICE POLICIES: Please have your valid ID card and credit card available at the time of your visit. Please be advised, a copy of your ID card and credit card shall be retained on file for identity verification and to secure advance weekly or biweekly payments for all future professional services.

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CONFIDENTIALITY POLICIES: Due to privacy reasons and in strict accordance with HIPAA federal law, we ask that you DO NOT CONTACT US VIA TEXT MESSAGE OR EMAIL. Per HIPAA, we are prohibited from communicating via unencrypted email or text message with any of our visitors, except for appointment reminders. You may leave a voicemail message on our office line by calling 949-695-9000. All telephone messages will be returned within 24 HOURS excluding weekends, holidays, or weekdays after 2pm.

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PAYMENT POLICIES: All sessions must be prepaid in advance of all future weekly appointments and are NON-REFUNDABLE. We process checks, cash and credit card payments for appointments and in advance of your professional meetings and/or telephone appointments. We do NOT accept payments from any third-party payer to safeguard your privacy, confidentiality, and prevent identity theft.

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REFUND POLICY: Please note, there are absolutely NO refunds for ANY of your prepaid sessions in case of any broken appointments by you as the professional times and days are reserved in advance solely for you and will be considered forfeited by you in case of no-shows or cancellations by YOU. Please refer to our policy pages on our website, https://www.thetaohealingcenter.com, for additional terms and policies as noted during the initial telephone conversations and appointment booking, including the initial confirmation text sent to you from our offices.

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Therefore, we ask that you do NOT make ANY professional appointment unless you fully intend to keep ALL your future weekly appointments as we do NOT issue ANY refunds for no-shows/broken appointments on ANY of the prepaid appointments.

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IMPORTANT OFFICE POLICY and note about flu, cold, and contagious illness: The following policy is our standard office procedure at all times and without ANY exception. 

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In the event that either you or your healer is sick with a cold, flu, or contagious illness, or might be contagious, the appointment will *not* be canceled but you and your healer will arrange to meet via telephone at your scheduled appointment time or another time during the week, solely based on your healer’s availability, if needed.

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If you arrive to an appointment with a cold, flu, or contagious illness, your appointment will be rescheduled to a new time per our availability, but you will be charged for the session as that time was reserved for you. Accordingly, we ask that you please notify us immediately and at least 72 hours in advance of your in-person appointment if you are feeling sick or have a contagious illness so we may arrange for a secure telephone session at your previously scheduled time.

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Why Would I Pay for Tao Healing Center Out of Pocket When I Have Medical Insurance with psychologists? 

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At Tao Healing Center, we strive to provide our clients with comprehensive care that addresses their unique challenges and experiences with mental health. Because of this personalized approach, we do not accept payment from insurance companies or other third-party payers.  

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Out-of-pocket therapy gives you more control over your treatment plan so that you can focus less on insurance requirements and more on getting the professional mental health treatment you deserve. The greater cost of out-of-pocket therapy is worth the peace of mind you get when you know your experienced Tao Healer can provide you with the precise treatment you need for your Mental Health Disorder.  

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Care Without Barriers 

In addition to requiring a diagnosis, health insurance companies might also have certain regulations or specifications about the type of therapy you receive, how long your treatment plan can last, or various other restrictions to your mental health care. These stipulations create barriers that can interfere with the overall quality and efficacy of your mental health treatment.  

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With out-of-pocket healing, you have complete control of your treatment plan. Your experienced Tao healer can offer you the treatment modalities based on your specific needs, severity of symptoms, acuity of issues, and personal history in a tailored and customized fashion that would meet your personal objectives in a timeframe that adjusts as necessary to suit your progress as well as any factors that arise during your confidential treatment. When you don’t have to navigate the requirements of insurance companies or other third parties, you can experience completely personalized care that addresses all of your mental health needs and clinical objectives with your privacy and confidentiality intact from other third-party intrusions.